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- Rand & Vahlberg OÜ (hereinafter referred to as “Mulligan Room”) reserves the right to stop play without granting a refund if there is a failure to adhere to and respect the circumstance.
- Use clean indoor shoes/golf shoes. No metal spikes or cleats. Spikeless shoes only.
- Use clean clubs
- It’s not allowed to use marked golf balls as they might leave ink on the impact screen
- It’s not allowed to leave your golf equipment in the studio
- Make sure you turn off all the devices after use
- If you want to cancel the booking, you must do so 24 hours in advance. There are no refunds if the booking is canceled less than 24 hours in advance.
- Please refrain from loud, obscene, and vulgar language. Children may be present, and we ask that you respect your fellow customers.
- A parent, carer or responsible adult must supervise children and young people under 18 years of age. All parents or legal guardians with children are responsible for making sure that the above rules are enforced. Mulligan Room is not responsible for monitoring underage children.
- Drinking or eating is not allowed in the actual hitting area; the seating area is specifically designated for these purposes.
Please no food or drinks around the computer monitor or computer equipment.
- Do not leave unsealed drinks or food on the floor
- Simulator malfunction does not necessarily constitute a refund. It will be the discretion of the Mulligan Room representative after gathering the facts about the situation.
- By booking and participating, you give permission for photography or video to be recorded and used for security purposes without compensation.
- Immediately report all safety risks, abuse or neglect to Mulligan Room representative via call or email with date/time of any incidents.
- If you make a booking, you are responsible for the conduct, equipment, any damages to the premises caused by careless use of equipment or other intentional or negligent acts and financial responsibilities of yourself or guests, including ‘no show’ fees (if applicable).
- Use of the indoor golf simulator is at your own risk. Mulligan Room shall not be held liable for any injuries, damages, or losses incurred while using the simulator. This includes, but is not limited to:
- Personal injuries resulting from slips, falls, or contact with equipment.
- Property damage to personal items brought into the facility.
- Loss or theft of personal belongings.
- Guests are welcome to use their own clubs in the simulator. However, Mulligan Room assumes no responsibility or liability for any damage to personal equipment. Guests must:
- Handle their equipment with care to avoid damage.
- Take full responsibility for any damage that occurs to their own clubs (or rentals) while using the simulator.
- Report any equipment issues to a staff member immediately.
